Your privacy matters to us. This Privacy Policy explains exactly what personal data luxjili collects, why we collect it, how we use and protect it, and what rights you have as a Filipino player under the Data Privacy Act of 2012.
luxjili processes all personal data in full compliance with Republic Act No. 10173, the Data Privacy Act of 2012. Your data rights as a Filipino citizen are fully respected and enforceable on our platform.
All data transmitted between your device and luxjili is protected by industry-standard SSL/TLS encryption. Your personal information, payment details, and account credentials are never sent in plain text.
luxjili gives you full control over your personal data. You can access, correct, or request deletion of your data at any time by contacting our support team. We will respond to all data requests within 15 business days.
luxjili does not sell, rent, or trade your personal data to third parties for marketing purposes. Data is only shared with trusted service providers who are contractually bound to protect it, and with regulators as required by law.
luxjili uses cookies strictly for platform functionality, security, and analytics. We do not use third-party advertising cookies. You can manage your cookie preferences through your browser settings at any time.
Marketing communications from luxjili are always opt-in. If you no longer wish to receive promotional emails or SMS messages, you can unsubscribe at any time through your account settings or by contacting support.
Summary: luxjili collects only the personal data necessary to operate a safe, compliant, and enjoyable gaming platform for Filipino players. We protect your data using industry-standard security measures, we never sell it to third parties, and we give you full control over it. This policy explains everything in detail — please read it carefully.
1.1 This Privacy Policy ("Policy") describes how luxjili ("the Company," "we," "us," "our") collects, uses, stores, discloses, and protects the personal data of individuals ("you," "the Player," "the User") who access or use the luxjili website, mobile platform, and related services (collectively, the "Platform").
1.2 luxjili is committed to protecting the privacy and personal data of all its users in accordance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission ("NPC").
1.3 By registering an account, accessing the Platform, or otherwise providing your personal data to luxjili, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the Platform.
1.4 This Policy should be read together with the luxjili Terms & Conditions, which are incorporated herein by reference. In the event of any conflict between this Policy and the Terms & Conditions on matters of data privacy, this Policy shall prevail.
2.1 For the purposes of the Data Privacy Act of 2012, luxjili acts as the personal information controller ("PIC") in respect of the personal data it collects and processes through the Platform.
2.2 luxjili has designated a Data Protection Officer ("DPO") who is responsible for overseeing compliance with this Policy and applicable data privacy laws. You may contact the DPO for any privacy-related inquiries at the contact details provided in Section 15 of this Policy.
2.3 Where luxjili engages third-party service providers to process personal data on its behalf, those providers act as personal information processors ("PIPs") and are contractually required to process data only in accordance with luxjili's instructions and to implement appropriate security measures.
When you register an account, complete identity verification, make transactions, or contact our support team, luxjili may collect the following categories of personal data:
When you access the Platform, luxjili automatically collects certain technical and behavioral data, including:
luxjili may receive personal data about you from third-party sources, including payment processors (for transaction verification), identity verification service providers (for KYC compliance), and fraud prevention agencies. All such data is handled in accordance with this Policy.
| Category | Examples | Source |
|---|---|---|
| Identity | Full name, date of birth, government ID | You (registration / KYC) |
| Contact | Mobile number, email, address | You (registration) |
| Financial | GCash / Maya number, bank details | You (deposits / withdrawals) |
| Technical | IP address, device type, browser | Automatic (Platform access) |
| Usage | Games played, session data, clicks | Automatic (Platform use) |
| Communications | Support chat logs, email records | You (support interactions) |
luxjili uses your personal data only for the purposes described below. We do not process your data in any manner that is incompatible with these stated purposes.
5.1 Under the Data Privacy Act of 2012, luxjili processes your personal data on the following legal bases:
5.2 Where processing is based on consent, you have the right to withdraw that consent at any time by contacting our support team or adjusting your account settings. Withdrawal of consent will not affect your ability to use the core gaming services on the Platform.
luxjili does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. Full stop.
6.1 luxjili may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
6.2 All third-party service providers engaged by luxjili are required to enter into data processing agreements that obligate them to process personal data only in accordance with luxjili's instructions, to implement appropriate technical and organizational security measures, and to assist luxjili in fulfilling its obligations under the DPA.
6.3 In the event of a merger, acquisition, or sale of all or substantially all of luxjili's assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. You will be notified of any such transfer in advance.
Cookies are small text files placed on your device when you visit the luxjili Platform. They help us recognize your device, remember your preferences, keep your session secure, and understand how you use the Platform so we can improve it.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Session management, login authentication, security tokens | No — required for Platform to function |
| Functional | Language preferences, game settings, UI customization | Yes — via browser settings |
| Analytics | Page views, session duration, feature usage (anonymized) | Yes — via browser settings |
| Security | Fraud detection, bot prevention, suspicious activity monitoring | No — required for Platform security |
7.3 luxjili does not use third-party advertising or behavioral tracking cookies. You can manage or delete cookies through your browser settings at any time. Note that disabling functional cookies may affect your experience on the Platform.
8.1 luxjili retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulation.
8.2 The following retention periods apply as a general guide:
8.3 When personal data is no longer required, luxjili will securely delete or anonymize it in accordance with industry best practices and NPC guidelines.
9.1 luxjili implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
9.2 While luxjili takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is 100% secure. You are responsible for keeping your luxjili login credentials confidential and for notifying us immediately if you suspect unauthorized access to your account.
10.1 Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by luxjili:
Request a copy of the personal data luxjili holds about you and information on how it is being processed.
Request correction of any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
Request that we restrict the processing of your personal data in certain circumstances, such as while a rectification request is being resolved.
Receive your personal data in a structured, commonly used, machine-readable format and transmit it to another controller where technically feasible.
Withdraw consent for marketing communications or non-essential data processing at any time, without affecting prior lawful processing.
Lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.
10.2 To exercise any of the above rights, please contact the luxjili Data Protection Officer using the contact details in Section 15. We will respond to all verified data rights requests within fifteen (15) business days. We may need to verify your identity before processing your request.
luxjili is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we discover that personal data has been collected from a minor, we will immediately delete that data and close the associated account.
11.1 The luxjili Platform is not directed at, and is not intended for use by, any person under the age of 21. This age restriction is a strict legal requirement under Philippine gaming law and is enforced through mandatory KYC identity verification.
11.2 If you are a parent or guardian and believe that your child has provided personal data to luxjili, please contact us immediately at the details provided in Section 15. We will take prompt action to delete the data and close the account.
12.1 luxjili primarily processes personal data within the Philippines. However, some of our third-party service providers (such as cloud infrastructure providers and KYC verification services) may process data in other countries.
12.2 Where personal data is transferred outside the Philippines, luxjili ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Data Privacy Act of 2012. These safeguards may include standard contractual clauses, data processing agreements, or transfers to countries recognized by the NPC as providing adequate data protection.
12.3 By using the luxjili Platform, you acknowledge and consent to the transfer of your personal data to countries outside the Philippines where necessary for the provision of our services, subject to the safeguards described above.
13.1 The luxjili Platform may contain links to third-party websites or services (such as payment processor portals). This Privacy Policy applies only to the luxjili Platform and does not cover the privacy practices of any third-party websites or services.
13.2 luxjili is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party services you access through or in connection with the luxjili Platform.
14.1 luxjili may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The "Last updated" date at the top of this Policy will be revised accordingly.
14.2 Where changes are material, luxjili will notify registered players via email or an in-platform notification prior to the changes taking effect. Your continued use of the Platform after the effective date of any update constitutes your acceptance of the revised Policy.
14.3 If you do not agree with any updates to this Policy, you may request account closure in accordance with the Terms & Conditions. We encourage you to review this Policy periodically to stay informed about how we protect your data.
15.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by luxjili, please contact our Data Protection Officer:
luxjili Data Protection Officer
Email: [email protected]
General Support: [email protected]
Response time: Within 15 business days for data rights requests
Available: 24/7 via live chat on the Platform for general inquiries
15.2 If you are not satisfied with our response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines:
National Privacy Commission (NPC)
Website: www.privacy.gov.ph (for reference only — not a clickable link)
The NPC is the independent government body responsible for administering and implementing the Data Privacy Act of 2012 in the Philippines.
luxjili is strictly for players aged 21 and above. Philippine law requires all casino-style gambling participants to be at least 21 years old. By using the luxjili Platform, you confirm that you meet this age requirement. Gambling is addictive. Know when to stop.
Now that you know how luxjili protects your personal data, you can enjoy 500+ certified games with complete peace of mind. Fast GCash payouts, 24/7 Filipino support, and a platform built on trust.
21+ only. Play responsibly. PAGCOR-regulated. Gambling is addictive. Know when to stop.